Full-Time, Permanent
Posted 2 months ago

Job Title:              Quality & Assurance Officer

Location:             Macclesfield, Cheshire

Salary:                  £21,000 – £23,000 DOE

Are you highly organised with excellent attention to detail? Do you have experience within Compliance?

LHR are proud to be partnered exclusively with one of Europe’s biggest vehicle retailers. Their flagship, state of the art Macclesfield location houses over 1300 vehicles, as well as a workshop area & an accessories shop. They are now looking for a Quality & Assurance Officer to join their team.

The successful candidate will play a key role within the compliance team, ensuring that standards are consistently met through monitoring adherence to regulatory requirements and company policy. 

Key Responsibilities of the Quality & Assurance Officer:

·Conduct effective QA monitoring on a weekly and monthly basis within agreed business service levels.

·Ensure accuracy upon completion and stored in accordance with business requirements.

·Provide accurate MI to management as agreed. 

·Ensure that all results and risk areas are communicated effectively and efficiently with key individuals and department managers. 

·Conduct root cause analysis and identify trends across the teams and make recommendations for further review, training, business improvement opportunities. 

·Carry out training accreditations for new starters to ensure they are competent for the role. 

The Successful Quality & Assurance Officer:

·Background within quality assurance, training & coaching or similar within a regulated environment.

·Experience of coaching and delivering feedback.

·Excellent attention to detail both verbal and written.

·Highly organised able to deliver multiple priorities and work to deadlines.

·Strong communication skills, both verbal and written.

This is an exciting time to be joining this growing business! The client is offering a salary of £21,000 – £23,000 depending on experience.

If you are an experienced Quality & Assurance Officer looking for your next role, forward your CV through to us.

**Only candidates who meet the criteria will be contacted. **

LHR acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. LHR is an Equal Opportunities Employer.

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Job Category

Customer Services & Account Management

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