Job Title: Order Administrator
Are you and experienced Order Administrator with a keen eye for detail and high levels of accuracy and experience in a manufacturing environment?
LHR are proud to be partnered with an innovative manufacturing business at the forefront of their industry. They are now looking to add an Order Administrator to their Commercial team, based in Blackburn. The role requires high levels of accuracy and a strong focus on Customer Service delivery.
The Order Administrator provides support in carrying out administrative duties in the Commercial office, this involves checking and processing orders, prices & costs, issuing of the works orders for production & creating new items on the system. To liaise with the Business Development, Operations and wider Commercial departments to provide a quality delivery support service for customers.
Key Duties of the Order Administrator:
·Receiving and logging the purchase orders in accordance with the commercial manual within the required time frames. Checking the accuracy of information on the PO, verifying cost base and previous pricing, cross checking against quotations if available, consulting with the engineers on accuracy of drawings or specifications provided.
·Raising the works orders for production and entering new items on the system.
·Scheduling the works orders to accommodate production workload and lead times.
·Providing customers with accurate and quick feedback as to statuses of the orders and deliveries.
·Maintaining the administrative systems within the Commercial Department to ensure that all information is accurate, up to date and accessible and providing general administrative duties such as filing as and when required.
·Ensure effective communication internally with associated departments and externally with customers and suppliers to progress customer orders efficiently.
·Check and verify all aspects of customer orders before entering them onto the system and conduct maintenance to amend, record and eliminate errors.
·Communicate professionally when emailing, making or taking phone calls, and in person to ensure delivery of a quality customer service.
·Ensure accuracy in the detail of contract orders and verify/compare with the issued quotations by adhering to the commercial guidelines and manuals.
·Provide cover for other member(s) of the department when required.
The Successful Order Administrator:
·A minimum of two years’ administration experience (preferably within a manufacturing environment)
·High levels of accuracy and a keen eye for detail
·Experienced in Microsoft Office, Data Bases and working with in-house systems for sales and order management.
·Strong Customer Service focus
·Good communication skills, written and verbal.
·Experience in Order Input, raising and scheduling of works orders and data input.
·Flexible in terms of office related tasks to ensure smooth running of the department and cover for colleagues.
Our client is offering a competitive salary of £20,000 plus a generous holiday allowance, pension and life insurance.
If you are looking for your next Order Administration opportunity, please get in touch.
Only candidates that meet the required criteria will be contacted.
LHR acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. LHR is an Equal Opportunities Employer.