Blackburn, Lancashire
Posted 1 week ago

Job Title: Account Support Executive
Location: Blackburn
Salary: Starting at £20,583

Do you excel at building quick rapport with customers, problem solving, and developing long term customer relationships?

LHR are proud to be partnered with a national solutions provider. Our client has a diverse portfolio of clients, working with some of the world’s leading brands across Europe and the USA. They pride themselves on developing their teams with an enviable collaborative culture. They are now looking for an Account Support Executive to join their Blackburn team. The Account Support Executive will have an eye for detail, and thrive on taking responsibility for all customer requirements, through to campaign delivery.

What’s in it for you as an Account Support Executive:

Starting salary of £20,583
Quarterly & annual company bonus scheme
33 days holiday per year including stats
Contributory pension scheme
Onsite Parking
Monday to Friday
Referral Scheme

The Account Support Executive role:

First point of contact for all customer queries
Deliver the day-to-day campaign activity to the agreed customer requirements.
Develop knowledge of the customers’ stock holding and understand its purpose including cost and selling prices, communicating stock queries and quality control
Liaise with internal operations to ensure that order processing and invoicing is being carried out
Regularly update with customer opportunities or issues.
Prepare and supply relevant customer KPI reporting
Preparation of monthly invoicing
Occasional travel to customer meetings, expenses will be paid
The successful Account Support Executive:

Previous experienced in a customer support / account management role
Highly organised and confident making decisions
Strong communication skills, able to provide the highest level of customer service
If you’re looking for your next Account Support Executive opportunity, forward your CV through to us.

Only candidates that meet the required criteria will be contacted.

LHR acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. LHR is an Equal Opportunities Employer.

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