Operations Administrator, Lutterworth (Job Ref: 1531)

LH Recruitment

Salary: £18,000 per annum
Location: Lutterworth

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We currently have a vacancy for a fantastic opportunity as an Operations Administrator within our clients Magna Park DC.

The successful Operations Administrator will report to the Admin Manager. You will endeavour to guarantee that Customer Service is always at the centre of everything we do.

Your key responsibilities as an Operations Administrator will be to:

To engage all external and internal customer by communicating in a friendly and professional manner ensuring that they are left with a lasting positive impression of our home delivery service
Liaise with Stores, other DC’s and internal/external customers (e.g. suppliers
Answering and responding to all incoming calls in a prompt and polite manner.
To ensure that any internal/external customers queries or concerns are dealt with in a professional, friendly and courteous manner, following the relevant company guidelines
Control and reconciliation of all trunking within the network
Adhering to strict SLA’s when actioning E-forms and internal emails from other departments
Escalating all risks/relevant queries to the Administration Manager as appropriate.
Ensure inbound/outbound paperwork is completed promptly and accurately
Monitor and chase documentation in support of the warehouse operation.
Produce statistics when required.
Undertake administrative and filing duties to meet needs of Warehouse Administration.
To comply with procedures and processes to ensure the effective, efficient and professional operation of Warehouse Administration.

We are looking for an Operations Administrator with the ability to achieve and exceed targets. You will be result driven and customer focused, displaying excellent communication skills.

If you think you have the relevant skills, experience and attributes to make this role your own then apply today:

This role is on a Temp to Perm basis
Salary £18000,

28 days holiday, day shift only.

Laura Hartley Recruitment Ltd is operating as an employment agency.
Laura Hartley Recruitment Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds